A Quick Guide to DevOps Capability System on the Cloud

By Wu Junyin, senior technical expert on intelligent Elastic Compute Service (ECS) at Alibaba Cloud

Preface

In general, at the beginning of the planning stage, enterprises may begin to think about “how to use the cloud well”. This issue accompanies the whole process of using the cloud. From the perspective of work type, excluding the development (Dev) of the business code, all parts can be classified as operations (Ops), including resource creation This includes environment deployment, application deployment, resource management, resource monitoring, alerting, and troubleshooting.

I have been engaged in cloud computing for more than five years, and I have been involved in the development of several cloud products. It can be said that I am both a consumer and a producer of cloud computing products. In this blog, I would like to share my thoughts and summaries on the DevOps capability system on the cloud for years, in hopes that this article can be helpful to O&M personnel who are ready to or have already migrated to the cloud.

1. Automated O&M Pyramid

Figure 1: Automated O&M Pyramid

As shown in figure 1, automated O&M can be divided into five levels, which are manual O&M, semi-automated O&M, highly-automated O&M, standardized automated O&M and AIOps. These five levels correspond to the six levels of autonomous driving, with semi-automated O&M corresponding to Level 1 and 2 of autonomous driving. The following table compares the five levels of O&M automation.

Table 1: A Reference for Comparison of Autonomous Driving Level and Automated O&M Level
  • Level 1 — Manual O&M: For enterprises with average technical capabilities, their initial cloud migration is performed manually and can only rely on the console provided by cloud service providers.
  • Level 2 — Semi-Automated O&M: At this level, no more than 30% of O&M automation is required. Partial operations can be performed through the Command Line Interface (CLI).
  • Level 3 — Highly-Automated O&M: The degree of automation is about 50%. Enterprise O&M personnel use the Software Development Kit (SDK) of the cloud platform to call the Application Programming Interface (API) for routine O&M and develop their own O&M systems. However, their O&M systems do not support the customization or platform capability and are tightly coupled with internal systems.
  • Level 4 — Standardized Automated O&M: With more than 90% O&M automation, the O&M systems have been equipped with capabilities of platforms, templates and code. Systems can be customized by the enterprise’s own requirements. Besides, O&M personnel are ready to use templated products to standardize and automate their O&M.
  • Level 5 — AIOps: It is intelligent O&M with 100% automation without on-call personnel, emancipating the productive forces entirely. This is currently the O&M goal of many large Internet enterprises and also the focus of leading enterprises.

2. DevOps: The Advanced Mode of Automated O&M

2.1 Templating: The Most Compatible Way for DevOps

However, standardized automated O&M is more universal and completes a higher level of abstraction. Most cloud platforms, such as AWS CloudFormation and Resource Orchestration Service (ROS) of Alibaba Cloud, provide automated deployment services. Therefore, standardized automated O&M system is like a platform.

When using a Level 4 product to create resources, users only need to create templates. When users create new resources, they only need to apply templates without additional development. It should be noticed that the templates mentioned here are usually files in form of YAML or JSON. Recently, code has begun to be used in YAML and JSON forms again, and the ideas are the same as those of templates. DevOps pioneers can pay attention to products of AWS CDK and Pulumi.

After the template is implemented, users can manage the templates in the same way as the code, using version control software, such as Git, in a code-like manner. In addition, the process of modifying and publishing templates can enjoy code-like benefits such as review, build, and continuous release. This is how automated DevOps works.

2.2 Templating or Coding: The Foundation of AIOps

Even so, I am still willing to express my views. Templating or coding of automated O&M (Level 4) should be the foundation of AIOps. Because only when all O&M work can be automated and standard, AI can have the opportunity to learn and AIOps can become a reality.

3. Foundation Core of DevOps: CI/CD and Infrastructure as Code (IaC)

Figure 2: System Operating Environment for CI/CD Pipelines

3.1 System Operation Environment of CI/CD Pipeline

Figure 3: CI/CD Pipeline

In general, the source of the pipeline starts with Git, so some people call this mode GitOps. Obviously, Git here can also be replaced by other version control systems, such as SVN, because the ideas are the same. This article still calls them DevOps.

As shown in figure 3, the pipeline here includes not only the business code repository (Repo) but also the DevOps Repo. What content should DevOps Repo use to store? The focus here is on the configuration of the operating environment on which the system depends. The operating environment here is usually called “infrastructure”, that is the system environment the business applications rely on, including cloud servers, networks, databases, server load balancer (SLB) and middleware. The directory is shown in figure 4.

Figure 4: System Environment Directory

In figure 4, the file of environment.yml is a complete template required by the environment. In the modules section, you can specify the resource templates such as ECS, database, SLB, and virtual private cloud (VPC). The file contains only the basic cloud resources, experienced DevOps engineers can also add more resources, including middleware such as message queue and Kafka, NoSQL databases, and monitoring and alarm rules.

The configuration information of the environment can be stored on the pipeline so that environments can be deployed first and then the business. When deploying the environment, users can choose to create a new environment or update the environment based on the actual situation. An environment configuration typically includes the following information.

  • Environment types such as the routine test environment, the pre-release environment, and the production environment.
  • Environment regions such as Hangzhou, Beijing, or Shanghai.
  • Other parameters in the deployment environment such as account, AccessKey/Token, and role.
  • Resource configurations such as the number of servers and domain names.

3.2 Three Capabilities of Standardized Deployment on the Cloud

  • For environment deployments such as routine test environment, the pre-release environment, and the production environment, only one deployment needs to be built. It means the repeated deployment can be achieved by adding a new stage. Generally, it starts from the routine environment and then repeats to the pre-release and production environments.
  • Multi-region deployment helps quickly repeat the deployment. For example, the cluster is deployed in Hangzhou first and then deployed in other regions such as Beijing and Shanghai. Generally, it is only necessary to add a new region stage on the pipeline, adding configuration parameters to implement one-click deployment.
  • Cluster deployment can also realize quick deployment. For example, several clusters are deployed first, then multiple clusters are deployed repeatedly. Users can add a new cluster stage to the pipeline and then configure parameters to implement one-click deployment.
  • Disaster recovery environment deployment. If a production environment is deployed first and then a disaster recovery environment needs to be deployed, cluster deployment must be used.

Generally, efficient and standard deployment on the cloud provides three major capabilities. They are the elimination of environmental differences, rapid replication of environments, and the capability to rebuild environments.

Eliminate environmental differences and achieve environmental consistency

Minor environment differences will cause great differences in business, and troubleshooting is much more difficult than code debugging. After all, most of the code logic can be reproduced and debugged locally, however, it is more complicated for the differences caused by the environment. The standardized deployment on the cloud can eliminate environmental differences and achieve the consistency of the environment, greatly simplifying the O&M.

One-click deployment and fast replication

From the routine environment to the production environment, from region A to region B, and from single cluster to multiple clusters, all of them require efficient replication capabilities. Among them, the capability to replicate the environment is the first but the most critical step. Standardized deployment can reduce the workload from several days to several hours, or even to one click. It can be said to greatly improve the O&M efficiency.

The capability to rebuild

Many environmental problems are caused by history. Various nonstandard operations for a long time eventually will lead to environmental confusion. Therefore, it is very necessary for the routine test environment to regularly rebuild. The reason is similar to automated testing in that the cleaner the environment, the better the capability to verify, reproduce and debug business problems. So, when a test environment has a problem, it should be possible to be released at any time and be rebuilt in one click.

Therefore, if the automation deployment is considered in the project planning stage, the subsequent deployment will undoubtedly be much smoother. However, can this model also be used for existing projects? The answer is yes. To achieve this, the corresponding service must have the capability to convert existing cloud resources into deployment templates, and then modify the templates accordingly for repeat use.

4. Capabilities a Complete DevOps System Should Have

Figure 5: DevOps Flowchart

It is worth emphasizing that the above deployment templates also include settings such as monitoring and alarm. Because everything is cloud products and all cloud products provide APIs. For these reasons, deployment templates can be unified and centralized.

For example, the DevOps System of Alibaba Cloud enables both template-based environment deployment and template-based O&M orchestration, namely automation O&M by OOS of Alibaba Cloud. The industry also calls this mode Ops as Code, Automation as Code, or Runbook as Code. The product design principles and ideas are consistent with the deployment templates, the detailed steps will not be repeated.

As a producer of cloud computing products, I also sort out a closed-loop of DevOps from the full lifecycle of a cloud resource, as shown in figure 5. I also elaborated on this figure at the 2020 Apsara Conference. Friends who are familiar with Beijing like to call it a Four-ring Diagram.

Figure 6: Four-Ring Diagram of the Lifecycle of Cloud Resources

The first dimension is the core cloud resources include server resources, virtual servers, bare metal instances, and container instances.

The second dimension includes the six phases of an ECS instance lifecycle. They are the creation of the instance, image, patch upgrade, diagnosis and repair, monitoring and O&M instance, and instance configuration.

The third dimension covers different tools to improve the efficiency of the six phases mentioned in the second dimension. For example, in addition to the monitoring products provided by cloud vendors, many third-party monitoring products are also available for instance monitoring and O&M. It is recommended, for O&M, to use automated O&M products, such as OOS, to template common O&M tasks and standardize to reduce errors caused by manual operations, avoid O&M personnel carrying the blame.

Recently, this complete set of ECS automated O&M kits was officially released to help enterprises implement automated O&M with an entire lifestyle from planning, migration, deployment, elastic scaling, to routine management. With this tool, each enterprise on the cloud can build its own automated O&M system at a low cost.

Figure 7: Different Phases of the ECS Automated O&M Kit

The fourth dimension is that in addition to using cloud platform tools, third-party tools can be used as well, such as Terraform and Ansible. Furthermore, many tools use similar templates, such as YAML, JSON, and customized HCL of Hashicorp. An ecosystem can be built based on templates, facilitating external contributions by participants. To some extent, these tools enrich the DevOps and ultimately achieve higher efficiency.

Figure 6 shows not only the Alibaba Cloud DevOps tools but also the popular O&M tools in the industry. Their design ideas are similar, so the tools can be adopted separately according to actual needs. Generally, when using cloud resources from a single cloud platform, the products on the cloud platform have the most consistent experience, the highest level of integration, and the relatively lowest cost.

Here I would also like to mention the differences between Kubernetes (Kubernetes) and cloud server DevOps. Currently, Kubernetes has become the standard of container orchestration and control. Almost all cloud service providers have implemented various managed Kubernetes, including some Serverless Kubernetes.

Many cloud server users are eager for Kubernetes, but they need to continue to use cloud servers for various reasons. I once commented on Kubernetes in this way, “Kubernetes itself is not a major technical innovation, but rather productization of many best practices in DevOps.” Some container experts agree on this idea.

Table 2: Comparison between Container Control (Kubernetes) and Cloud Server DevOps

5. Obstacles to DevOps Implementation: Achieve Balance with Financial Process

The typical planned model requires estimation before procurement. The biggest challenge here is that no one can accurately predict what will happen tomorrow, so the result is either an overestimate or an underestimate. The next estimate must be tightened if the estimate is too high, relaxed if the estimate is low, and then the cycle repeats itself.

Financial restrictions are sometimes fatal to the development of DevOps. This planned model directly affects the model of creating and releasing resources on the cloud. The distribution the financial experts prefer to choose is seemingly cost-effective, while DevOps O&M developers prefer the distribution on demand and auto-scaling approach.

Therefore, I want to appeal to the financial experts to give more consideration and give the technical architecture certain flexibility in budget, which can help and promote the rapid development of the business very effectively.

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