New Infrastructure’s Accelerating the Digital Transformation of Government Agencies and Enterprises

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By Alibaba Cloud ApsaraVideo team.

To help government agencies and business enterprises better prepare for the opportunities digital development is creating in China, Alibaba Cloud is integrating Alibaba Cloud Content Delivery Networks (CDN) with several powerful security features, and implement a security system with a range of monitoring, emergency response, and event management systems as a whole new accelerated security solution, for government agencies and enterprises alike.

This solution addresses recent events in China. In recent months, local governments and enterprises have been using cutting-edge digital tools during the coronavirus epidemic to protect the public’s health and restart the economy. All of this is just another example of the power of digitalization and the efficiency of “China speed.” At the same time, these events also helped increasing numbers of people realize the importance of the digital economy and effectively hitting accelerate the steady digital transformation of government agencies and enterprises.

How New Infrastructure’s Facilitating Digital Transformation

Recently, the Politburo Standing Committee decided to accelerate the construction of new infrastructure projects like 5G networks and data centers. New infrastructure is now the center of attention for many industry players and the capital market, and it will continue to be the driver of economic growth for the foreseeable future and push domestic enterprises to innovate and reap the rewards of advanced technologies.

New infrastructure means any infrastructure that focuses on science and technology and primarily includes artificial intelligence, big data centers, the Industrial Internet, 5G networks, ultra-high voltage electricity, intercity high-speed railway and urban rail transit, and new energy vehicle chargers, covering such key areas like power, transportation and communications. Unlike the traditional infrastructure, new infrastructure has its roots in digitalization. You could even go on to say that new infrastructure is in fact digital infrastructure.

Zhang Yong, chairman of the board of directors of Alibaba Group, said that, as a vital component of new infrastructure, digital infrastructure will create jobs, drive economic growth, and help small- and medium-sized enterprises stay competitive, and digital infrastructure empowerment will at the same time aid local governments in improving their modern governance capabilities.

The coronavirus epidemic in China and around the world has ushered more government agencies and traditional enterprises along their journey towards their digital transformation. A one key hurdle of digital transformation for governments and traditional enterprises is finding how to use existing digital infrastructure to move service platforms from offline to online. Once they are online, customers will communicate with enterprises more efficiently and citizens will handle affairs quicker. This move also helps governments and enterprises be more resilient to disasters.

How CDN’s Helping Governments and Enterprises Navigate Services Online

Content Delivery Network (CDN) has become the standard way to provide stable and efficient user experiences in the financial and media industries, which have gone digital for some time now.

With the development and growth of the Internet, CDN has become a ubiquitous tool. CDN started as a static caching service but later evolved into a dynamic content acceleration service. And, with the advent of the mobile Internet age, CDN delivered such services as mobile application acceleration and user experience optimization. Now, in its fourth wave of evolution, cloud CDNs and edge computing services are connecting business enterprises and target users to provide them with a great level of security, intelligence, and flexibility than ever before.

Industries like web entertainment, online gaming, and e-commerce were all born on the Internet. They are all using CDNs to improve their distribution efficiency and product experience online. For government agencies and traditional enterprises, CDN can help them handle the technical challenges of putting services online, such as user experience, stability, and security.

At the same time, we realize that governments and traditional enterprises have different requirements from the tech firms that typically pursue the ultimate distribution efficiency. In other words, their services are very different from the typical online services and have their own sets of complex issues.

What Government Agencies and Enterprises Want Most out of CDNs

The following aspects are the most important for government agencies and enterprises when it comes to CDN: Reliability, Security, and Technical Support.

1. Reliability

Websites and apps are the official windows that connect the Internet to the world. Their user experience, reliability, and stability are essential in influencing the public opinion about them. Government agencies and traditional enterprise need to effectively resolve issues such as cross-regional and cross-ISP network access, insufficient network bandwidth, unstable transmission links, and uneven distributions of network nodes, to better reach their users. They also need to ensure efficient user access to online business on a regular basis, and even more so in case of emergency or a large-scale event. That is, they need to ensure their systems are scalable and flexible enough to keep their services online and uninterrupted for the duration of such events.

2. Security

Due to the sensitive nature of the services government agencies and traditional enterprises provide, data security is crucial. That means their requirements for data transmission are much more defined and strict. If a government website is hacked or has its content altered, the outcome can range from public ridicule to political fallout. DDoS and CC attacks on traditional industries, such as financial services, can cause service interruptions and affect user access. Therefore, government agencies and traditional enterprises need their CDNs to be highly efficient in data distribution and at the same time highly secure to avoid security risks.

3. Technical Support

Traditional enterprises have complex business systems but limited R&D and O&M capabilities. Therefore, they must rely heavily on the expertise and services of CDN providers. They need solutions that are easy to integrate and manage, along with professional support. Therefore, factors such as the size, qualifications, technology, and service of the CDN providers are also important.

Secure CDN Solutions Are Nearly There

In recent years, already, Alibaba Cloud has established a secure and fast CDN network based on its globally distributed nodes and vast bandwidth resources, providing enterprise acceleration services to over 300 thousand customers all over the world. This network features smart routing, multi-protocol optimization, tamper protection, hotlinking protection, anti-DDoS, CC attack protection, and end-to-end HTTPS encryption.

To help government agencies and enterprises better prepare for the opportunities digital development is uncovering in China, Alibaba Cloud will integrate Alibaba Cloud CDN with security features, and implement a security system that offers monitoring, emergency response, and event management. It will form a new accelerated security solution for government agencies and enterprises.

During the pandemic, this solution was successfully applied in many cases and gained much applications in real-world scenarios.

1. Public services

One Code was essential in allowing Zhejiang to be the first in China to return to work and normal life. The Zhejiang health code was the first in the country and it involves multiple agencies and multiple systems that work together. Within the first 30 minutes after it became available, more than 600 thousand people accessed it, and within the first day more than 10 million accessed it. Our secure content distribution solution made the large concurrent user number and high traffic volume possible. We also used routing optimization, persistent TCP connections, and a lower concurrent ECS connection number to ensure data security and the access speed for every user under such massive amounts of interactions.

2. Online Learning

With schools shut due to the COVID-19 pandemic, local education departments had to use online classrooms to teach students remotely, to keep them learning normally during the trying times of the coronavirus epidemic. Alibaba Cloud’s secure acceleration solution was able to ease sudden stress on source nodes and provide a smooth, low-latency viewing experience. At the same time, it protected copyrighted education materials from being stolen.

3. Financial Industry

Banks also shut down their branches due to the COVID-19 pandemic. They used mobile apps and websites to provide services to customers. The secure acceleration solution ensured service stability under a large number of concurrent accesses and defended against DDoS and CC attacks to prevent service interruption. This helped banks to ensure the efficiency and security of their online services and improved customer satisfaction.

4. Broadcast Media

During the COVID-19 pandemic, people turned to broadcast media for timely and accurate information. Websites and apps from these media outlets were also an important part of information distribution. Our secure acceleration solution allowed the content to be transmitted without delay and optimized the viewing experience of streaming. It also protected the content from being hijacked, altered, or defaced, to ensure the authenticity and integrity of information.

After the pandemic, Alibaba Cloud security acceleration solutions will continue to empower more businesses in bringing their services online, and will provide fast, reliable, and secure user experiences. We plan to officially launch this solution in the near future.

While continuing to wage war against the worldwide outbreak, Alibaba Cloud will play its part and will do all it can to help others in their battles with the coronavirus. Learn how we can support your business continuity at https://www.alibabacloud.com/campaign/fight-coronavirus-covid-19

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